Community-Led Monitoring

WATCH
WHAT MATTERS

We dare you to find a problem that communities cannot solve.

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Watch What Matters

Watch What Matters is a community monitoring and research initiative that gathers data on access to and quality of HIV treatment globally. It fulfills one of ITPC's core strategic objectives, to ensure that those in power remain accountable to the communities they serve.

Watch What Matters aims to streamline and standardize treatment access data collected by communities, helping ensure that data is no longer collected in a fragmented way and that it reflects the issues and questions that are most important to people living with and affected by HIV. It relies on a unique model that empowers communities to systematically, routinely collect and analyze qualitative and quantitative data on access barriers, and use it to guide advocacy efforts and promote accountability.

This model builds on more than a decade of monitoring treatment access worldwide, refined through ITPC's Community Treatment Observatory (CTO) ↗ approach.

ITPC CLM Model: a four-part cycle of Education, Evidence, Engagement and Advocacy

Want to see the CLM model in action? Watch our video playlist on YouTube →

CLM Impact

Real results seen through the Citizen Science community-led monitoring project, 2023.

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Fewer days TB medicines were out of stock, after CLM flagged the gap (West Rand, South Africa)
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More people diagnosed and started on TB treatment, 320 → 907 in a year (Malawi)
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Of HIV tests delivered by community-led testing, beating the UN's 2025 target two years early (West Rand, South Africa)
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Increase in female condom distribution, after CLM data drove advocacy for better access (Malawi)

From Insight, Influence & Impact: 10 Big Change Stories from the Citizen Science CLM Project. Read the full report →

Countries Map

30 countries with active or completed CLM work, and growing.

AMERICAS EUROPE ASIA AFRICA Jamaica Nigeria Burkina Faso Ethiopia DRC Rwanda Angola Malawi Namibia South Africa Ukraine Central African Republic Senegal Uganda Kenya Tanzania Zimbabwe Guinea Mali Sierra Leone Zambia Liberia Mozambique Eswatini Côte d'Ivoire Ghana Cameroon Burundi South Sudan Lesotho

Hover or tap a pin to see the country name.

How We Support CLM

From training the next generation of monitors to running national-scale projects.

CLM Academies

Hands-on training grounding communities in the CLM methodology. Two academies run to date: Istanbul (2022) and Marrakech (2023).

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CLM Technical Assistance

CLM+ and COPPER: Global Fund-supported technical assistance strengthening CLM systems in-country.

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Projects

Citizen Science · 2020–2024

South Africa & Malawi, completed

COMET · 2026–2027

South Africa, Malawi & Zimbabwe, ongoing

Summits & Workshops

From the flagship CLM Summit to programme workshops like COMET: themes, agendas, speakers, reports and outcomes.

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Community Engagement

Structured spaces for communities to sit down with policymakers, providers and funders, turning CLM evidence into co-created fixes.

Small Grants & Capacity Building

Direct funding and hands-on mentorship for grassroots organizations and key population networks, helping emerging CLM implementers build the systems they need to sustain their work.

Leadership & Treatment Education

Treatment literacy materials and training that ground new community leaders in the science behind HIV, TB and malaria, so they can monitor services with confidence and credibility.

#Communities Are Experts

The White Coat Campaign

The White Coat Campaign is redefining what it means to be an expert in global health, putting people with lived experience of HIV, TB and malaria, LGBTQIA+ leaders, sex workers, people who use drugs, and community advocates on equal footing in shaping funding, policy, and crisis response.

What is the White Coat Campaign? Explainer graphic from the campaign toolkit

CLM Publications & Reports

Peer-reviewed articles, reports and briefs from our CLM work.

2025

Sounding the Alarm: Service-Level Effects of HIV Funding Cuts in Malawi and South Africa

ITPC Global

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2025

Research on CLM in Challenging Contexts

ITPC Global · Centres of Excellence research across Burkina Faso, DRC, Guinea, Mali and Nigeria

Submitted
2024

Defining Community-Led Monitoring and Its Role in Programme-Embedded Learning: Lessons from the Citizen Science Project in Malawi and South Africa

Journal of the International AIDS Society (JIAS) · Krista J. Lauer, Melikhaya Soboyisi, Carol Ameera Kassam, Dennis Mseu, Gemma Oberth, Solange L. Baptiste

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2024

Programme Science Methodologies and Practices that Address "FURRIE" Challenges: Examples from the Field

Journal of the International AIDS Society (JIAS) · Sarah Bernays, Krista J. Lauer, Gemma Oberth and colleagues

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2024

Strengthening the Use of Community-Led Monitoring Data in the HIV Response: Findings from an Operational Research Initiative in Ukraine and South Africa

ITPC Global · Operational research with partners in Ukraine and South Africa

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2024

Insight, Influence & Impact: 10 Big Change Stories from the Citizen Science Community-Led Monitoring Project

ITPC Global · Gemma Oberth, with contributions from Krista Lauer, Jelena Bozinovski and the Citizen Science team

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2024

Beyond Academia: How Community-Led Science Can Deliver at Scale

ITPC Global · Watch What Matters Team

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2024

ITPC CLM Summit Report 2024

ITPC Global · Krista Lauer, Jelena Bozinovski, Solange Baptiste and partners

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2022

Citizen Science: A Best-Practice Model of Community-Led Monitoring

ITPC Global

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Latest Webinars

Recent sessions from the WWM webinar series.

Community-Led Monitoring: Findings from a 4-Country MEAL Assessment

Community-Led Monitoring: Findings from a 4-Country MEAL Assessment

Enhancing integration through CLM – insights from 16 African countries

Enhancing Integration Through CLM: Insights from 16 African Countries

AI 101 Webinar: Why Communities Need AI
6 May 2026

AI 101: Why Communities Need AI

See Full Webinar Archive

Our Partners

NACOSA MANERELA+ Global Fund Gates Foundation GFAN JONEHA IAS UNAIDS Stop TB Partnership

Want to bring CLM to your community?